Product Warranty

Congratulations on your purchase of a RandM.pt! We are delighted that you have chosen our product, and we would like to assure you that it is crafted with the utmost care and precision to provide you with exceptional performance and longevity.

At RandM.pt , we stand behind the quality and durability of our products. This is why we are pleased to offer you a comprehensive warranty to protect you against any manufacturing defects.

Warranty Coverage:

Our warranty covers any defects in materials or workmanship for a period of 2 years from the date of purchase. During this period, if your product demonstrates any issues that are a result of manufacturing defects, we will gladly repair or replace it at no additional cost to you.

What the Warranty Does Not Cover:

Please note that our warranty does not cover damages caused by mishandling, accidental drops, improper use, modification, unauthorized repairs, or normal wear and tear. Additionally, the warranty does not cover any damages incurred during shipping. We also recommend that you read the user manual thoroughly to understand the appropriate usage guidelines for your product.

Claiming Warranty:

In the unlikely event that you encounter any issues covered under our warranty, please contact our customer service department immediately. Our friendly and knowledgeable team will guide you through the warranty claim process and swiftly resolve any concerns you may have.

Product Care:

To ensure the longevity and proper functioning of your product, we recommend following the care instructions provided with your purchase. Regular maintenance and cleaning will help preserve its performance and appearance.

User Responsibility:

As a responsible owner, it is crucial to use the product as intended and not subject it to any misuse. Any attempts at self-repair or modification may void the warranty coverage, so please refrain from doing so and seek professional assistance when needed.

Customer Satisfaction:

We prioritize your satisfaction and aim to provide you with a seamless warranty experience. Our team is dedicated to promptly addressing your concerns and ensuring your product exceeds expectations.

Thank you once again for choosing RandM.pt. We hope that your purchases bring you great joy and satisfaction. Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Wishing you a delightful experience with your new product!

Sincerely,

RandM.pt

1050-045 Lisboa, Portugal